Privacy Policy

Introduction

Bloom-mountain is committed to protecting your privacy and handling your personal data transparently. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.

By using this website, you acknowledge that you have read and understood this policy.

Information We Collect

We may collect the following types of information:

Information You Provide

• Name and contact details when you submit an enquiry
• Email address for correspondence
• Project details and requirements you share with us
• Any other information you voluntarily provide

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and provide requested services
• To send project proposals and quotations
• To communicate updates related to our services
• To improve our website and user experience
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for specific processing activities
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligation: Where we are required to process data by law

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist in our operations, bound by confidentiality agreements
• Professional advisors such as accountants and legal counsel
• Regulatory authorities when required by law

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, typically:

• Enquiry data: 24 months from last contact
• Client project data: 7 years for legal and accounting purposes
• Website analytics: 26 months

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete data
• Request erasure of your data under certain circumstances
• Restrict or object to processing
• Data portability where applicable
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your data is primarily stored and processed within the United Kingdom. If any transfer outside the UK occurs, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Information

For questions about this Privacy Policy or to exercise your data rights, please contact:

Bloom-mountain
71-75 Shelton Street
Covent Garden
London WC2H 9JQ

[email protected]